> ## Documentation Index
> Fetch the complete documentation index at: https://liv-creators.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# StreamerKit crashing on startup

Fix: Delete StreamerKit configuration files

1. Win+R (to bring up run dialog), enter **%localappdata%\LIV\StreamerKit** , and click OK

2. You should have a list of json files, could you just archive all of them (Send to -> Compressed (zipped) Folder)

3. Delete all file except the zip file just created

4. Re-authenticate Twitch, double check you are authenticating to your account, see if chat/etc is working.

5. Re-authenticate with Streamlabs/Streamelements and test donations or merch alerts from their service