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Gorilla Tag patch on Jan 9, 2026 would have resolved this issue. If you are still encountering this, please reach out to us.
Issue: You’re streaming and it stops by itself, showing the blue screen error. “Internal error, Failed to reach our backend or no internet connection.” Liv Camera Internalerror Potential Causes: 
  • You’re not connected or lost connection to the internet
  • You have weak or unstable internet connection. In order to stream, the LIV Camera must have a strong, consistent connection.
  • The LIV servers are down
Known workarounds:
  • Reconnect to the internet
  • Improve your internet connection to your headset. For example, move closer to your WiFi router, have less devices connected to the router
  • Check https://liv.tv/discord to see if there’s a known LIV outage
Long term solution: 
  • Gorilla Tag patch on Jan 9, 2026 resolved this issue.