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Documentation Index

Fetch the complete documentation index at: https://liv-creators.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

Gorilla Tag patch on Jan 9, 2026 would have resolved this issue. If you are still encountering this, please reach out to us.
Issue: You’re streaming and it stops by itself, showing the blue screen error. “Internal error, Failed to reach our backend or no internet connection.” Liv Camera Internalerror Potential Causes: 
  • You’re not connected or lost connection to the internet
  • You have weak or unstable internet connection. In order to stream, the LIV Camera must have a strong, consistent connection.
  • The LIV servers are down
Known workarounds:
  • Reconnect to the internet
  • Improve your internet connection to your headset. For example, move closer to your WiFi router, have less devices connected to the router
  • Check https://liv.tv/discord to see if there’s a known LIV outage
Long term solution: 
  • Gorilla Tag patch on Jan 9, 2026 resolved this issue.